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Friendly tech support is a phone call away.

Get help to solve any tech issue, big or small, without ever leaving home. Our specialists are available anytime, 24/7.

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The use of Assist by AOL is subject to Asurion Service Plans, Inc. & Asurion Service Plans of Florida, Inc's Legal Terms and Privacy Policy.

Technology can be amazing. It can also be hard to manage. With Assist by AOL, you can contact our friendly, knowledgeable tech experts to get help with all your technology needs.

Included in your AOL subscription at no additional cost.

Tune-ups

Remove junk, optimize storage and speed up your slow devices.

Virus removal

Malware, trojans and spyware are no match for our Assist agents.

Setup + Support

Give us a call and we'll walk you through the setup and maintenance of your home or office network, tablets, smart TVs and more.

Troubleshooting

Not sure what the problem is? We'll offer you unlimited support to help figure it out and fix it.

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Frequently Asked Questions

You name it, we can help! We have a 'secret lab' that's filled with as many versions of software, gadgets and consumer products as we can get our hands on. Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV. We can also help with printers, scanners, digital cameras, gaming consoles, like Xbox and PlayStation, and streaming devices like Roku and Amazon Fire.

We support most systems and software. Give us a call and we'll let you know how we can help!

We support almost all Apple devices.

We've seen it all. If it involves technology, we can probably help fix it. Got a new device? We will help you learn how to use it. We are especially good at removing viruses, speeding up computers, installing updates and troubleshooting wireless networks. Still not sure if we can help? Call now and ask.

In order to receive remote computer service, yes, you'll need to be connected to the internet. However, if your internet connection is the reason you contacted us, we can help over the phone.

With Assist, there is no need to lug your device to a store for service. Just sit back and let us do the work. We'll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don't need to stay on the line with our tech experts. Heck, you don't even need to stay home. Go see a movie and we'll leave you a note on your desktop or call you back when we're done.

Our tech experts will ask you to open a browser and direct you to our secure site. Once the site opens, we'll give you a unique code that connects your computer to theirs. At that point, you'll be prompted to give control to our tech expert. Voila, you're done. We can work independently from that point on.

Yes, don't worry! Assist tech experts use a secure, remote connection to log in to your computer and fix your problem.

If you have purchased a recurring monthly or annual subscription, you can call us as many times as you'd like. We're here to help you resolve your tech issues whenever you need.

Don't worry. We have a risk-free guarantee. If we can't fix your first technical issue within 30 days of your initial purchase, you may call us to request a full refund of any charges you have paid.

You can manage your account any time at mysubscriptions.aol.com.

Click here to view Assist by AOL Terms and Conditions.